Not Everything Is News

Years ago, I worked with a client who had ideas. Lots of ideas. They just kept coming. Every conversation seemed to produce another one, and nearly every idea was something the client thought deserved media attention.

It reminded me of Michael Keaton’s character in the 1982 movie Night Shift. If you’ve seen the movie, you probably remember Bill Blazejowski, who proudly declares, “I’m an idea man, Chuck!”

And boy, was he.

Among his brilliant ideas? Edible paper to eliminate garbage. Mixing mayonnaise right into a can of tuna. Or better yet, feeding mayonnaise to live tuna so it’s already mixed in when you catch them.

I still laugh thinking about that scene.

And every once in a while, when someone starts rattling off one idea after another, I can’t help but think of Michael Keaton and those poor tuna fish.

Now, don’t get me wrong. I love working with people who are enthusiastic about their businesses and organizations. I’d much rather have a client with too many ideas than one who has nothing to say.

But after more than 30 years in public relations, I’ve learned that one of the most important parts of my job is helping clients understand that not everything is news.

Just because something is important to a company or organization doesn’t necessarily mean it’s newsworthy. A new initiative, an internal milestone, an award or an anniversary may be a big deal to the people involved. But that doesn’t automatically make it something a reporter will want to cover.

And that’s not always an easy conversation to have.

No one wants to hear that the announcement they’ve spent weeks preparing probably isn’t going to generate much media interest. But I’d rather have that conversation upfront than spend time pitching a story that isn’t likely to go anywhere.

That doesn’t mean there isn’t a story worth telling. It may just not be the one the client originally had in mind.

Sometimes the most interesting part of an announcement is buried three paragraphs down in a press release. Sometimes it’s something that comes up almost casually during a conversation. I’ve lost count of the number of times a client has mentioned something in passing that made me stop and say, “Wait a minute. Tell me more about that.”

That’s often where the real story begins.

One of the first questions I ask when evaluating a potential story is, “Why would anyone outside this organization care?”

It’s a fair question. Reporters are looking for stories that are timely, relevant, interesting or useful to their audiences. And they’re receiving far more pitches than they could possibly cover.

Sometimes finding the story means connecting an announcement to a larger trend, identifying an interesting person behind it or showing how something affects the community.

Other times, it means telling a client that the information would be better suited for their website, newsletter, social media or a direct communication with customers.

Not everything needs a press release. And certainly not everything needs to be pitched to the media.

I’ve also learned that sending out a press release doesn’t necessarily mean you’ve accomplished anything. Neither does pitching a story to 50 reporters who have no reason to be interested.

I’d much rather spend the time finding the right angle and reaching out to a handful of reporters who might genuinely care.

Of course, even a good story doesn’t always get covered. Newsrooms are busy, priorities change and sometimes a bigger story comes along. That’s part of the business.

But one thing I’ve never believed in is telling clients that every idea is a great idea just because they’re paying me.

Sometimes my job is to say, “I don’t think that’s the story.”

And then help them find the one that is.

Although I have to admit, I still think putting the mayonnaise in the tuna can wasn’t such a bad idea.

Sometimes the Best PR Is Invisible


When people think about public relations, they usually think about media coverage. A story in a national publication. A television interview. A product launch that gets people talking.

And that’s certainly a big part of what I do. After more than 30 years in PR, I still get excited when a story I’ve pitched gets picked up, especially when it’s one I’ve spent weeks or even months working on.

But some of the most important work I do never makes the news.

It’s the announcement that needed another round of edits because something didn’t sound quite right. The question I raised that no one had considered. The phone call to a reporter that cleared up a misunderstanding before it became a bigger issue.

None of that shows up in a media coverage report. But it can be just as valuable to a client.

One thing I’ve learned over the years is that organizations can be so close to what they’re doing that they don’t always see how something might be perceived by people on the outside.

I’ve been in plenty of meetings where everyone in the room understands exactly why a decision was made. But that doesn’t mean a reporter, customer or member of the public will see it the same way.

That’s usually when I start asking questions.

What are we not thinking about? How could this be interpreted? What happens if a reporter asks about something we haven’t addressed?

Sometimes those questions lead to a change in messaging. Sometimes they lead to a completely different approach. And sometimes they confirm that we’re on the right track.

I also think there’s a tendency to assume that more communication is always better. It isn’t.

Not every situation requires a press release. Not every issue needs a public statement. And not every reporter’s question should be answered before you’ve had a chance to understand what they’re really asking.

I’ve advised clients to hold off on announcements, rethink how they’re presenting information and, on occasion, reconsider whether something should be announced at all.

That doesn’t mean avoiding difficult questions or withholding information people have a right to know. It means thinking things through before creating confusion that could have been avoided.

And then there’s the value of relationships.

I’ve spent decades building relationships with reporters, editors and producers. Those relationships help when I’m pitching a story, but they’re also important when the news isn’t necessarily positive.

Sometimes a quick phone call can clear up a misunderstanding that might otherwise turn into a series of emails. It doesn’t mean a reporter won’t pursue a story or ask tough questions. But having a relationship built on trust and responsiveness makes those conversations easier.

Of course, I still believe in measuring results. Media coverage matters. So does getting the right message in front of the right audience.

But how do you measure the value of a sentence that was changed before it caused confusion? Or a question that prompted a client to think differently about a decision? Or an issue that was resolved before it escalated?

You can’t really put a number on those things.

After more than 30 years, I still love seeing a client’s story in the news. But I’ve also come to appreciate the work that happens long before a reporter writes a word.

Sometimes the best PR is the work nobody ever sees.

The Social Media Shift: Should Brands Choose Sides Between BlueSky and X?

I joined BlueSky, the new decentralized social media platform, earlier this year, but only recently became more active on it. To be clear, I didn’t join as some kind of political statement or protest—I simply wanted to explore what all the buzz was about.

That said, I haven’t yet deleted my X account. The reason? I still follow a lot of accounts on X that I enjoy, and honestly, I haven’t found the same level of engagement on BlueSky just yet. As a result, I find myself standing at yet another crossroads in the social media world, as I —like many others —consider whether BlueSky could be a true alternative to X.

BlueSky offers a fresh take on social media by focusing on privacy, giving users more control, and reducing reliance on algorithms. But it’s still in its early stages and faces the challenge of building a larger, more active user base. Many journalists, who’ve relied on X for real-time news and interaction, are hesitant to leave because BlueSky doesn’t yet have the same audience or features. Similarly, brands are hesitant to invest in a new platform without knowing if it will deliver the same level of reach and engagement they’ve found on X. I’m wondering this too, as I manage the social media for a nonprofit client.

This raises an interesting question: As we see a growing divide between platforms like BlueSky and X, do brands now have to pick a political side? It’s becoming clear that each platform is starting to appeal to different political or ideological groups. BlueSky’s decentralized structure and emphasis on privacy seem to attract a more progressive, privacy-focused crowd, while X’s evolving dynamics under new management seem to have aligned more with certain conservative voices. Should brands have to choose where to place their support—or should they focus on reaching their audiences without being pigeonholed by the politics of a platform?

That said, there’s a lot to like about BlueSky. Its decentralized structure puts users in control of their data and the content they see, making it feel more genuine and community-driven. This is a welcome shift for those frustrated with the traditional, algorithm-heavy platforms. Additionally, BlueSky’s open-source nature allows developers to actively shape its future, which could lead to exciting innovations as it grows.

For BlueSky to truly take off, it will need to build a larger, more engaged community while continuing to improve its features. Brands, too, will need to see clear benefits before making the shift. If BlueSky can achieve this, it could become a user-focused alternative to X and other major social platforms.

The future is still uncertain, but BlueSky’s decentralized approach offers a glimpse of a more open, user-friendly social media landscape. As I continue to explore the platform, I’m hopeful that it can lead the way to a new era of online communication. Time will tell if BlueSky can become a mainstream platform that encourages deeper, more meaningful engagement across the digital world.

Follow me on BlueSky at staceyv.bsky.social.

Thinking about adding PR to the mix? Ask yourself first if you’re in it for the long haul.

Entrepreneurs and small business owners often come to me because they want
immediate consumer media coverage for their products or service. They are
particularly eager to know how their product can make it immediately on TODAY, or
in various ‘Top 10 Best Products’ lists. Garnering this type of coverage on its
own – without a rushed timeline – is challenging enough to accomplish, but
throw in some serious chomping at the bit, and it can be nearly
impossible to achieve on a short deadline.

To be clear, I’m not talking about breaking news that a company needs to
disseminate because it is in the immediate interest of public safety or health
(food recalls), or sudden events affecting a company (building fire or death of
a CEO) and its shareholders. That news will get immediate media pickup. I’m
referring to brands that, throughout the year, will have news and announcements
to relay to their constituents and prospects, while competing with competitors
for editorial space.

While I wish we PR folks could snap our fingers and get immediate TODAY
coverage or inclusion in a Top 10 list, that’s typically not how public
relations works. Yes, I have managed to get many clients on TODAY as well as on
coveted Top 10 lists, but it’s not something that happens quickly. Rather, it
takes planning, deliberation, good timing, and a commitment to the long haul.

It takes understanding the client’s overall objective of getting this
coverage (is it for awareness, to drive traffic somewhere, sales support, or education?)
and having an understanding of the product or services I’m promoting. It also
takes an awareness of the media outlet I’m pitching  and the type of content they are looking for
as well as when they are looking for it.

For instance, if my Libman client has a new cleaning product that could be
considered as part of an April spring cleaning article in Real Simple or
Better Homes and Gardens, I know to get editors the info and samples well
before April to meet their deadlines. Some products have seasonality and
others are evergreen, so it’s important to pitch the former in plenty of time to
meet deadlines. Top 10 lists are often created around seasonality – for example,
you’ll see Top 10 Sunscreen lists come out in May/June, just in time for
summer. The same holds true for my client Guardian Technologies – their air
purifiers and humidifiers often make the Top 10 lists during allergy seasons and
cold and flu season, respectively.

As a conscientious PR pro, I’m more focused on building long-term
relationships with relevant media contacts on behalf of my client, so that
those media contacts become more and more receptive when I do come to them with
more news; additionally, the idea is that they will also come to us to see if
my client has any new products or services or would like to contribute their
point of view to an article – or a Top 10 round-up article.

Patience is our friend in PR. Just because I didn’t hear back from a
particular editor on the spot doesn’t mean they haven’t filed my news release
away to use for a later date, as part of a broader article with more
appropriate timing (this has happened many times). Media relations is like
sales in that building credibility and trust are key components of successful
sales outcomes.

Every bit of groundwork laid in PR and media relations is never in vain.

But if you’re looking for something quick, I suggest you buy an ad.

Media pitching during COVID-19 – it’s not all doom and gloom

What a year this one has been. We’ve been on a constant news cycle of COVID-19 updates and information and 2020 Election coverage. When the national quarantine began in March, many PR folks, including myself, were reticent to reach out to media. I thought anything I would pitch would be considered trivial and insensitive when people were losing their lives.

On the flip side, I learned through media friends that they and their employers were getting their footing on the virus. Many broadcast and newspapers pulled their beat reporters to cover the pandemic at every angle and we were deluged with COVID-19 coverage. One TV reporter friend told me if I could somehow create my pitch to be related to COVID-19, the higher ups might consider it.  That was hard to do with a bank client, but easier with a nonprofit feel-good client for which we received local TV coverage (thanks, Vic!).

One area that wasn’t really too badly affected by sweeping pandemic only news were long-lead consumer and trade magazines. The home editors I typically work with at magazines like Real Simple, Better Homes & Gardens and Martha Stewart Living were still looking for tips and products related to their section. Moreover, because many of the magazines have lead times up to 6 months in some cases, they needed information that would have a longer shelf life. I was successfully able to pitch one client’s new pet care and pet grooming products, which led to coverage in Martha Stewart Living online and another client’s products on Popular Science’s website.

Later in the summer, when I felt the time was right, I pitched an op ed article for my banking client to one of the city’s business journals that wasn’t related to COVID-19 at all. It turned out to be a great article.

I guess the point I’m driving home is don’t throw in the towel for trying to earn media coverage right now and into 2021. If you try to wait it out for news cycles to die down or finish, you’ll always be waiting since new news cycles pop up constantly.  The key is to be relevant to the reporter and outlet you are going after.

Be deliberate and thoughtful in your pitch. Understand the outlet, it’s target audience and the reporter you’ll be reaching out to. This enables you to put a super targeted pitch together that will resonate with the recipient.

Speaking of the pitch itself, be concise and keep it short as best you can. Use links when possible rather than attaching news releases (some reporters can’t open external attachments). Also, there’s an art to getting a reporter to open your email in the first place – a succinct and direct subject line.  Maybe lead with the benefit of something you’re pitching. Play around with different subject lines if you are pitching multiple outlets and you can see which email reporters are opening.

Most of all, be patient and be diligent in your outreach. Sometimes it takes more than just one email or phone call to secure that media hit. Best of luck!

And here’s to a better 2021!

Are you really ready to hire an agency? 4 Questions to ask yourself.

You’re an entrepreneur or a small business that hasn’t had the funds up until now to hire outside marketing or PR services. Fortunately for you, business is looking good and you can now consider spending some marketing dollars.

Before you even narrow down your short list of possible agencies you’d like to work with, you need to ask yourself the following questions. If you can’t answer “yes” to all of these questions, you may want to consider holding off your decision until you can.

1) Am I ready to trust someone else with my business goals? Trust issues and entrepreneurism often go hand in hand. Your can-do spirit, hard work and laser vision have brought you where you are today, but realize that even the best leaders can’t do it all alone. You need to go into a new partnership with optimism and a certain level of trust.

2) Am I ready for a partnership, or do I just want an order taker? Agency-client relationships are doomed from the start if you are just looking for “yes” men. If you care about your business, isn’t it best to hear out and respect other points of view that could possibly lead to a great insight and subsequent break though for your business?

3) Can my ego take it if someone has better ideas than me? Yes, it’s great that you have landed where you are by working your fingers to the bone and making great business decisions for yourself and your company. Moving forward with marketing experts on board, can you be objective enough to hear them out if one of your ideas isn’t considered the best approach or will you take your marbles and run?

4) Am I patient enough to give a partnership time to grow and settle in? Or is your attitude, “what have you done for me today?” As with any type of relationship, business relationships work best when both parties are committed to shared goals and a common outcome. Sure there will be bumps along the way as you both get accustomed to each other, but only a partnership that’s in it for the long haul can achieve the results you want.

5 Ways to Make Your Internship Program a Win-win for You and Your Intern

You’ve hired your summer interns, but are you doing your best to ensure that they and your organization are getting the most out of the experience?

There is no doubt that internships should be a mutually beneficial experience for the employer and the intern. Too often, I hear about disappointing internships where an intern’s primary responsibilities were relegated solely to making copies, answering phones, organizing online files or making frequent coffee runs.

While students should embark onto an internship experience knowing there will be a fair amount of clerical (aka grunt) work, the point of an internship is that it provides a real educational opportunity for students to receive hands-on, real-life training in the field of their major. Many former interns will admit that their internship experience was far more valuable in their decision to pursue their career than anything they learned from textbooks and classroom lectures.

I understand that you are a busy executive and that you don’t have the time (and possibly the patience) to hover over an intern all day. I don’t think you should have to, but I do firmly believe that as well-established experts in our field, we have an obligation to guide our industry’s future leaders, just as our mentors did for us.

In order to prevent any daily hand-holding sessions, employers can adhere to a few tricks of the trade I’ve acquired over my years overseeing various agency internship programs.

What Employers Can Do

1. Make a job description and stick to it
Doing this lets the intern understand the required duties but also lets your team know the boundaries of what they can and can’t ask of an intern. Once you get to know your intern’s capabilities and skill set, you may be able to add some specific tasks to the job description.

2. Have a program/timeline in place
Interns need structure. Don’t expect your intern to wait enthusiastically each day for you to decide what projects to give him or her. Understanding that you can’t anticipate every scenario, at lease have some structure and consistency in the program/schedule (e.g., Every Thursday is a “Lunch and Learn” session where the intern(s) brown bag their lunch and listen to company experts talk about their job and provide career advice)

3. Make the internship an enriching experience.
It’s typically understood that interns will be given a fair amount of grunt work, but make sure you allow them to have access to real business experiences. A client conference call may not seem like an exciting activity for you, but it can be a great learning experience for an intern.

4. Be a mentor
I know you are a very busy person, but as I stated earlier, I believe we professionals owe it to those interested in our field to provide them with an accurate glimpse into the field they would like to enter and the skill set needed. Make it a weekly habit to monitor your intern and give them feedback – whether it’s positive or negative – since it’s part of the learning process that lectures and textbooks can’t teach. Lead by example.

5. Don’t’ burn bridges.
Let’s face it, we’ve all been burned by a bad intern experience. As much as you’re ready to boot them out the door or vow never to have another one again, remember that the interns are still very young and don’t have much finesse in professional settings. And, though it’s hard to imagine, you never know how your paths might meet again (your intern’s aunt might be the contact you’ve been wooing for new business for years).

Best wishes for a great internship partnership this summer. If you have any additional tips to how you make internships an all-around success, please feel free to share them.

A few grammar tips

Just some clarification on a few grammar errors I’ve been seeing lately, including one mistake made by a major U.S. newspaper.

immigrate vs. emigrate

One immigrates TO somewhere; one emigrates FROM somewhere

“My grandfather emigrated from Poland”

“My grandfather immigrated to the United States.”

 

should have, not should of

“I should have brought my umbrella with me”

or as a contraction: “I should’ve brought my umbrella with me.”

 

more than, not more then

“George is more than likely to show up early.”

 

5 Positive Things a Cancer Survivor Learns

This week I received some sad news that a friend was just diagnosed with lymphoma.   Fortunately, they’ve caught it in the early stages and the prognosis is very positive. However, this news naturally has me revisiting some tough memories.

There’s no denying that cancer has forever changed me. Of course it has. But, upon further reflection, it’s not all for the worse as some might imagine.

I will never argue that cancer doesn’t bring you to your knees and shake you down to your core, but today I can honestly and truly appreciate some of the positive things that resulted from my battle and win over the Big “C.”

I thought I’d share them:

  1. I can do it. I’m equipped with a new mantra. Hurdles that tripped me up before seem more easily surmountable now. If I managed to get through the physical and emotional turmoil of battling cancer, I figure that I can easily get through that big presentation, new business pitch or job interview.
  2. Don’t sweat the small stuff.  Look, I’m still going to be marginally annoyed if the driver in front of me doesn’t use the turning lane or they forget the fried rice in my takeout order, but most of the things that seemed really important before just aren’t so now. Honestly.
  3. Know who you can count on. When the going gets tough, you can really see who you can lean on in bad times. I remember every card, word of encouragement, potluck, nice deed and supportive conversation that was bestowed upon me. It makes me feel good that I have a network I can fall back on and I treasure that.
  4. A greater empathy. I have always considered myself a sensitive person but going through an illness can really illuminate the pain and suffering of other people and how you react to them. I’m more thoughtful and less quick to judge when I see a person in a bad situation. I fully believe it’s true that you cannot understand someone’s burden unless you’ve walked in their shoes, or have come close.
  5. Appreciate what you have. This is not always easy when you are back in the full swing of life – morning commutes, useless meetings, kids’ tantrums, etc.  – but I am often able to acknowledge my gratitude and cherish the simplest moments as some of the most joyful ones. The cliché that “it could be worse” never holds more true than now.

Sending good vibes to my friend and to all of those brave souls battling life-threatening illnesses.

My Top 3 Picks for the Next GOP Debate Format

family fuedAs a PR practitioner, I’m looking forward to tonight’s debate. I always find it interesting and insightful to study candidates’ brand messaging and presentation skills. I’m also looking forward to the debate because it’s being held in Cleveland, my hometown.

However, the biggest reason I’m looking forward to the debate tonight is that – I have to admit – with Trump in the mix, I believe it’s actually going to be a lot more entertaining than the average presidential debate.  Entertainment, after all, is what presidential debates are missing.

Most TV viewers and folks in general are not debate watchers (I have no statistic to back this up with, but it seems pretty logical, right?). If viewers could choose between America’s Got Talent and a typical political debate, which one do you think they would choose to watch? Right.So, Shouldn’t we play at the people’s level?

It’s actually already happening – viewers are trying to make the debate more fun by devising drinking games for tonight’s match up. That sounds fun but I have to work tomorrow.

I say we marry the sobriety of the average presidential debate with the entertainment value of some sort of reality TV or game show.

My top picks:

1) Real World

2) Family-Feud

3) Jeopardy.

Are you in?

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